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KEY POINTS Email us at HELPDESK@devereux.org Call us at 800-969-4310 Provide the following: Full name Best contact phone number The issue you're experiencing OVERVIEW There are two primary methods of getting in touch wit...

The Devereux Corporate Helpdesk is based in Villanova, Pennsylvania, and is a team of under ten agents supporting over 7,000 staff across all Devereux centers.  The Helpdesk uses a queue-based system where all submitted tickets are assigned to agents in the o...

FLORIDA HELPDESK Email FLHELP@devereux.org Call 407-362-9211 OVERVIEW Florida and CCK staff (excluding Heartland for Children) are recommended to contact their local FL IT helpdesk team before reaching out to Corporate support. Florida Helpde...

KEY POINTS Send the first 8 characters of the Recovery key shown at the bottom of the BitLocker Recovery screen to HELPDESK@devereux.org You will be sent a recovery key in response. Type that key in to unlock your computer and start Windows. OVE...

KEY STEPS Go to passwordreset.devereux.org Enter username as username@ad.devereux.org Follow the on-screen prompts (full steps shown below in the Procedure section) OVERVIEW If you forgot your Devereux network account password, you can eas...

KEY STEP Go to http://verifyme.devereux.org and follow the on-screen prompts OVERVIEW You are required to register at least one authentication method in order to use Multi-Factor Authentication and Self-Service Password Reset. One of your regist...

OVERVIEW If you plan to be traveling outside of the Continental United States and you need to access your Devereux accounts (for email, Teams, computer access, other apps, etc), you must contact the Corporate Help Desk at help.devereux.org by submitting a t...